Zymm Visas Privacy Policy

Welcome to Zymm Group Ltd. T/A Zymm Visas. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our immigration and visa-related services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Zymm Visas provides immigration and visa support services for individuals seeking to study, work, visit, partner, or settle in New Zealand.

2. Information We Collect

We may collect the following types of personal information:

Personal Information

• Full name
• Email address
• Phone number
• Date of birth
• Nationality
• Passport details
• Immigration and visa information
• Employment and education details
• Relationship and family information
• Documents submitted through forms or email

Website Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources
• Cookies and analytics data

3. How We Use Your Information

We use your information to:

• Provide immigration and visa consultation services
• Assess eligibility for visa applications
• Communicate with you regarding enquiries and applications
• Prepare and submit immigration-related documentation
• Improve our website and services
• Respond to legal obligations and government requests
• Send updates, promotions, or service-related communications where permitted

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Immigration authorities and government agencies
• Licensed immigration advisers or legal professionals
• Educational institutions or employers where required
• Third-party service providers assisting with website or business operations
• Technology providers for secure storage and communication

Information will only be shared where necessary for providing services or complying with legal obligations.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Cookies help us:

• Understand website usage
• Improve functionality and performance
• Remember user preferences
• Support marketing and advertising activities

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we implement security measures, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal and regulatory obligations
• Resolve disputes
• Maintain business records

When information is no longer required, we take reasonable steps to securely delete or destroy it.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent where applicable
• Request deletion of your information
• Object to certain uses of your data

To make a request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

10. International Data Transfers

Your information may be stored or processed in countries outside your country of residence where our service providers or partners operate.

By using our services, you consent to such transfers where permitted by law.

11. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental or guardian consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

We encourage users to review this page periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Zymm Group Ltd. T/A Zymm Visas

Email: Info@zymmvisas.co.nz

Phone: +64 022 066 4737

Website: www.zymmvisas.co.nz